Water and Sewer Line Locates Prior to placing your locate request for Water and Sewer line locates through the Utilities Department, please contact Alberta One Call for locating other services.
Commercial / Construction Line Locates Utilities requires the pre-arranged appointment time as provided by the Gas / Electric Utilities after you have placed your Alberta One-Call request. Please be prepared to provide the appointment date and time along with the Alberta One Call ticket number when placing your locate request through the Utilities Department.
Residential Line Locates Utilities Locate crews will locate the water service, located at property line, within two days of placing your locate request. If the work you are performing will not go near the water service, Utilities customer service staff can provide a verbal clearance ticket number for your reference.